Welcome to Freeside.

Open-source billing, CRM, trouble ticketing, network monitoring and provisioning


for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and online businesses

Preinstalled server appliances

Billing+Ticketing back office Complete service provider  
SP-95
Entry-level essentials
SP-410
Powerful quad-core workhorse
SP-2001
Uncompromised scalability and performance

Starting at USD $6400

As configured: USD $6400

Starting at USD $8400

As configured: USD $8400

Starting at USD $12,900

As configured: USD $12,900

For orders, a quotation or more information, contact sales@freeside.biz or phone +1 415 462 1624

Two distinct servers in a 1U form factor, separating backoffice and customer-facing services.

More memory and disk space for more demanding applications, customizations and a full year of support.

Extreme performance and reliability, including 16 independent CPU cores on two distinct servers, each with a separate RAID5 array.

Software (backoffice blade)
  Freeside billing system
  RT trouble ticketing
  PostgreSQL database
  Debian 64-bit OS

Software (backoffice blade)
  Freeside billing system
  RT trouble ticketing
  PostgreSQL database
  Debian 64-bit OS

Software (backoffice blade)
  Freeside billing system
  RT trouble ticketing
  PostgreSQL database
  Debian 64-bit OS

Software (customer-facing blade)
  Freeside customer signup and self-service
  Apache web server w/PHP, Rails, etc.
  Debian 64-bit OS

Software (customer-facing blade)
  Freeside customer signup and self-service
  Apache web server w/PHP, Rails, etc.
  Debian 64-bit OS

Software (customer-facing blade)
  Freeside customer signup and self-service
  Apache web server w/PHP, Rails, etc.
  Debian 64-bit OS

Optional Software (customer-facing blade)
FreeRADIUS AAA server ($900)
Asterisk telephony server ($900)
Thirdlane multi-tenant PBX ($2695)

Optional Software (customer-facing blade)
FreeRADIUS AAA server ($900)
Asterisk telephony server ($900)
Thirdlane multi-tenant PBX ($2695)

Optional Software (customer-facing blade)
FreeRADIUS AAA server ($900)
Asterisk telephony server ($900)
Thirdlane multi-tenant PBX ($2695)

Intergration Service
  Credit card / E-check gateway
  CDR import
  Server provisioning
  Ticketing email gateway
  Live cutover

Intergration Service
  Credit card / E-check gateway
  CDR import
  Server provisioning
  Ticketing email gateway
  Live cutover

Intergration Service
  Credit card / E-check gateway
  CDR import
  Server provisioning
  Ticketing email gateway
  Live cutover

Support
  1 year telephone, IM and email support

Support
  1 year telephone, IM and email support
  8 hours of code customization work

Support
  1 year priority telephone, IM and email support
  16 hours of code customization work

Hardware
  1U rackmount w/two blades
  Supermicro twin server
  Quad-core Intel CPU (per-blade)
  500gb Hotswap RAID1 (per-blade, 4 drives total)
  4Gb RAM (per-blade)
  Gigabit ethernet (per-blade)

Hardware
  1U rackmount w/two blades
  Supermicro twin server
  Quad-core Intel CPU (per-blade)
  1TB Hotswap RAID1 (per-blade, 4 drives total)
  8Gb RAM (per-blade)
  Gigabit ethernet (per-blade)
  IPMI controller (per-blade)

Hardware
  1U rackmount w/two blades
  Supermicro twin server
  Two quad-core Intel Xeon CPUs (per-blade, 4 CPUs total)
  1.5TB Hotswap RAID5 10k RPM (per-blade, 8 drives total)
  16Gb ECC RAM (per-blade)
  Gigabit ethernet (per-blade)
  IPMI controller (per-blade)
Warranty
  3 years
Warranty
  3 years
Warranty
  3 years