Difference between revisions of "Bulk DID Orders"

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(New page: * Create an internal_diddb export and an svc_phone service * Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors * Tools -> Bulk DID Orders -> Add a bulk DID Order * U...)
 
 
(One intermediate revision by the same user not shown)
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= Setup =
 
* Create an internal_diddb export and an svc_phone service
 
* Create an internal_diddb export and an svc_phone service
 
* Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors
 
* Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors
* Tools -> Bulk DID Orders -> Add a bulk DID Order
+
* The upgrade and setup programs automatically populate LATA and MSA tables with appropriate data
* Upload the inventory (by clicking on Upload Received from the Bulk DID Orders browse or from Tools -> Importing -> DIDs)
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* Order confirmation may be set via one of three ways: by browsing the bulk DID orders and clicking on the Confirm links for any unconfirmed orders, by editing a bulk DID order, and when importing DIDs for the order (see above).
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= Usage =
* Provision DIDs for a customer
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* Creating an order: Tools -> Bulk DID Orders -> Add a bulk DID Order
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* Uploading inventory,:
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** From the order browse page (Tools -> Bulk DID Orders), click on Upload Received; or
 +
** From Tools -> Importing -> DIDs
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* Confirming an order:
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** from the order browse page, by clicking on the Confirm link for any unconfirmed order; or
 +
** by setting the confirmation date when editing an order; or
 +
** when importing DIDs for the order (see above)
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* Bulk provisioning DIDs for a customer:
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** from the order browse page, for any order for which DIDs have been assigned to a customer and have been uploaded/received and have not yet been provisioned, click on the Provision link
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* Canceling an order: from the order browse page, click on the Cancel link
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* Viewing DIDs received for an order: from the order browse page, for any orders for which DIDs have been uploaded/received, click on the date under the Received column
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* Assigning DIDs which will be received on an order, to a customer (not the same as provisioning them): from the add or edit order pages, click on the radio button beside Customer and enter the customer details
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* Viewing orders having DIDs received for a customer but not yet provisioned:
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** from the order browse page, click on "Browse all non-stock orders with received unprovisioned DIDs" (displays such DIDs for all customers); or
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** from a customer view page, click on the "Browse Received DID Inventory" links in the Services column (displays such DIDs for a particular customer)

Latest revision as of 15:40, 19 April 2011

Setup

  • Create an internal_diddb export and an svc_phone service
  • Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors
  • The upgrade and setup programs automatically populate LATA and MSA tables with appropriate data

Usage

  • Creating an order: Tools -> Bulk DID Orders -> Add a bulk DID Order
  • Uploading inventory,:
    • From the order browse page (Tools -> Bulk DID Orders), click on Upload Received; or
    • From Tools -> Importing -> DIDs
  • Confirming an order:
    • from the order browse page, by clicking on the Confirm link for any unconfirmed order; or
    • by setting the confirmation date when editing an order; or
    • when importing DIDs for the order (see above)
  • Bulk provisioning DIDs for a customer:
    • from the order browse page, for any order for which DIDs have been assigned to a customer and have been uploaded/received and have not yet been provisioned, click on the Provision link
  • Canceling an order: from the order browse page, click on the Cancel link
  • Viewing DIDs received for an order: from the order browse page, for any orders for which DIDs have been uploaded/received, click on the date under the Received column
  • Assigning DIDs which will be received on an order, to a customer (not the same as provisioning them): from the add or edit order pages, click on the radio button beside Customer and enter the customer details
  • Viewing orders having DIDs received for a customer but not yet provisioned:
    • from the order browse page, click on "Browse all non-stock orders with received unprovisioned DIDs" (displays such DIDs for all customers); or
    • from a customer view page, click on the "Browse Received DID Inventory" links in the Services column (displays such DIDs for a particular customer)