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Revision as of 18:29, 31 December 2008 by Rsiddall (talk | contribs) (Removed errata as the RPMs should now handle all those edits. Fixed up instructions for enabling mod_perl from the command line. Moved instructions for downloading RPMs to fix Perl dependency problems)

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The YaST installation of Freeside is experimental! The instructions below may be incomplete or incorrect and are subject to change. You should only attempt to use the YaST installation if you are prepared to work around omissions and inaccuracies, and can recover data in the event of a loss.


YaST is the installer on the SuSE Linux distributions: Novell's SuSE Enterprise Linux Server (SLES) and OpenSuSE. The Freeside repository is a repomd, i.e. RPM-based, repository.

Installing the YaST version of Freeside may not be a good idea if you plan to do development on Freeside as the RPMs may not include all the files supplied in the tarball.

YaST tends to try to pull in a large set of conflicting RPMs, so any attempt to use YaST or zypper may result in you having to work through a slew of warnings and tell YaST not to pull in RPMs you didn't specify, or which yum would have concluded were not required.


The YaST version of Freeside does not include Request Tracker at this time. The self-service interface conflicts with the main server installation and has been temporarily removed from the repository. The MySQL backend has not yet been tested. Only the 1.7 branch has been tested. The version and release of the YaST package is shown in the "Billing Main" page in Freeside.


Basic setup and Apache webserver

  • Install SLES on your target machine.
  • SSH in as root.
  • Run "yast2" and select "Software : Installation Source", or (faster) enter "yast2 inst_source", and make sure the SLES repo is present. If not click Add and add the URL of the repo.
  • Also add an update source if you're using a separate repo for updates.
  • At the command line enter:
yast2 --install apache2-mod_perl
yast2 http-server modules enable=ssl,perl
  • Setup SSL. SLES does not ship with a working SSL configuration for Apache2. You'll need to configure a virtual host and configure SSL on that virtual host. First, scp the server certificate and key to /etc/apache2/ssl.{crt,key}, and copy any certificate authority bundles supplied by your certificate provider.

Next, use the template in /etc/apache2/vhosts.d to create an SSL configuration file for use with Apache:

cd /etc/apache2/vhosts.d
cp -p vhost-ssl.template freeside-ssl.conf
vi freeside-ssl.conf # Uncomment and correct ServerName, ServerAdmin, and any SSL file locations

ServerName can be the same as the main host name of the SuSE machine.

Zypper setup

  • Install the zypper catalog manager:
yast2 --install zypper

as zypper has a better CLI interface than YaST.

  • Use zypper to update the whole system?
zypper update

You might have to repeat this several times as updating zypper itself may result in more updates becoming available.

PostgreSQL setup

  • Use zypper to install postgresql-server if the database server is going to be running on the same machine as Freeside:
zypper install postgresql-server
  • Set PostgreSQL to run on startup:
chkconfig --add postgresql

and start it now

service postgresql start
  • If the database server is going to be running elsewhere, you probably still want the psql command-line client:
zypper install postgresql

Freeside setup

  • Use zypper to add the Freeside repo:

1.7.3 Stable repository

i386 (32-bit):

zypper service-add

x86_64 (64-bit):

zypper service-add

1_7_BRANCH testing repository

i386 (32-bit):

zypper service-add

x86_64 (64-bit):

zypper service-add
  • Install Freeside:
zypper install freeside-postgresql

If zypper complains that it can't find a provider of "freeside" or "freeside-mason", it means that your repo is missing Perl module RPMs that the freeside or freeside-mason RPMs require. You can keep telling zypper to ignore that requirement, which will cause zypper to enumerate the missing modules.

  • Install Business::OnlinePayment gateways:
zypper install perl-Business-OnlinePayment-AuthorizeNet
  • Optionally, check for troublesome RPMs:

You may wish to spot check the version of a couple of RPMs at this point to detect problems now before the final stages of installation fail.

For each of perl-DBI and perl-MailTools, do the following.

zypper search perl-MailTools

which should show the installed version, marked with an 'i' in the left column, as being the same as the one on the Freeside repository. If the installed version came from the SLES repository, see the section on troublesome RPMs.

  • Work down the final steps to bring up a Freeside installation:
su postgres -c 'createuser -P freeside'
su freeside -c 'createdb -E sql_ascii freeside'
su freeside -c 'freeside-setup -d' 
su freeside -c 'for i in fs_queue fs_daily fs_selfservice ivan; do freeside-adduser -g 1 $i; done'
su freeside -c '/usr/sbin/htpasswd2 /etc/freeside/htpasswd ivan'

A failure in freeside-setup may indicate a problem with your Freeside repository. See the section on troublesome RPMs.

  • Restart the web server
service apache2 restart

If the web server fails to start due to a problem in /etc/freeside/, it may indicate a problem with your Freeside repository. See the section on troublesome RPMs.

Finalizing the installation

  • Go to and log in.
  • After doing the initial administration, do some cursory testing, including generating and viewing typeset invoices (to test pslatex).

Updating the Installation

  • Since the Freeside repository does not contain patch RPMs and zypper defaults to using patch RPMs, the installation can be updated with:
zypper update -t package

answer any questions about conflicts, and confirm the installation of the updated RPMs.

  • If there have been any schema changes, run /usr/bin/freeside-update.

Troublesome RPMs

You may have trouble getting yast2/zypper to install the newer versions of RPMs from the Freeside repository since libzypp considers build architecture to be more important than software version. This problem is more prevalent on i386 systems.

If zypper refuses to install the newer version from the Freeside repository, the most likely problem is that libzypp prefers the architecture of the RPM on the SLES repository. You can confirm this by running (for perl-MailTools):

zypper -vv install perl-MailTools

The last couple of lines will show you which of the available RPMs zypper is selecting, and why.

If you don't have time to fix your Freeside repository (i.e. to rebuild the RPM with the same or better BuildArch than that used for the equivalent SLES RPM), you can always download the RPMs manually from your repository source above, and install them with rpm -Uvh filename.rpm. The output of zypper search perl-MailTools gives you the base URL of the repository, the RPM name, version/release, and architecture, which you can piece together into the URL of the RPM:

wget <base_url>/<rpm_name>-<rpm_version/release>.<arch>.rpm