Difference between revisions of "Freeside:2.1:Documentation:Installation"

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== 1. Install the base system ==
+
== Introduction ==
- Only select the OpenSSH Package
 
 
== 2. Configure the network ==
 
  
Change the server to static IP
+
Install Freeside on a firewalled, private server, not a public (web, RADIUS, etc.) server.
 +
 
 +
== Prerequisites ==
 +
 
 +
=== Packages ===
 +
 
 +
* [http://www.perl.org/ Perl], minimum version 5.8.4
 +
* [http://httpd.apache.org/ Apache], SSL highly recommended)
 +
* [http://perl.apache.org/ mod_perl]
 +
** If compiling your own mod_perl, make sure you set the EVERYTHING=1 compile-time option
 +
* A '''transactional''' database engine [http://search.cpan.org/search?mode=module&query=DBD%3A%3A supported] by Perl's [http://dbi.perl.org/ DBI].
 +
** [http://www.postgresql.org PostgreSQL] is recommended (v7.2 or later, v8.1 or later recommended).
 +
** [http://www.mysql.com MySQL] (v4.1 or later, v5 recommended) is supported.  DBIx::DBSchema 0.35 or later is required.
 +
 
 +
''Note: the above only applies to the database used by the Freeside software itself. Freeside can integrate with RADIUS and other servers running a different database than the backend.''
 +
 
 +
* TeX (teTeX / TeX Live) and Ghostscript (included with most distributions) (Optional, enables typeset invoices)
 +
 
 +
=== Perl modules ===
 +
 
 +
==== Popular modules ====
 +
 
 +
These modules are included in most distributions.
 +
<!-- reference: CentOS/RHEL 5, i.e. http://linux.mirrors.es.net/centos/5/os/x86_64/CentOS/
 +
if its there, its everywhere... right? -->
 +
 
 +
* [http://search.cpan.org/dist/libwww-perl libwww-perl] (CPAN: "install Bundle::LWP")
 +
** [http://search.cpan.org/dist/URI URI]
 +
** [http://search.cpan.org/dist/HTML-Tagset HTML::Tagset]
 +
** [http://search.cpan.org/dist/HTML-Parser HTML::Parser]
 +
* [http://search.cpan.org/dist/DBI DBI]
 +
** [http://search.cpan.org/search?mode=module&query=DBD%3A%3A DBD] for your database engine ([http://search.cpan.org/dist/DBD-Pg DBD::Pg] for PostgreSQL or [http://search.cpan.org/dist/DBD-mysql DBD::mysql] for MySQL)
 +
* [http://search.cpan.org/dist/TimeDate TimeDate] (CPAN: "install Date::Format")
 +
* [http://search.cpan.org/dist/DateManip Date::Manip]
 +
 
 +
==== Common modules ====
 +
 
 +
These modules are included in many distributions.
 +
<!-- more nebulous criteria, but should be included in at least Debian, FreeBSD ports, have sigificant Perl mindshare -->
 +
 
 +
* [http://search.cpan.org/dist/Chart Chart] (CPAN: "install Chart::Base")
 +
* [http://search.cpan.org/dist/Cache-Cache Cache::Cache]
 +
* [http://search.cpan.org/dist/DateTime DateTime]
 +
* [http://search.cpan.org/dist/DateTime-Format-Strptime DateTime::Format::Strptime]
 +
* [http://search.cpan.org/dist/DateTime-Format-Natural DateTime-Format-Natural]
 +
* [http://search.cpan.org/dist/Email-Sender Email::Sender]
 +
* [http://search.cpan.org/dist/Email-Sender-Transport-SMTP-TLS Email::Sender::Transport::SMTP::TLS]
 +
* [http://search.cpan.org/dist/HTML-Mason HTML::Mason]
 +
* [http://search.cpan.org/dist/Locale-Codes Locale-Codes] (CPAN: "install Locale::Country")
 +
* [http://search.cpan.org/dist/Locale-SubCountry Locale::SubCountry]
 +
* [http://search.cpan.org/dist/MailTools MailTools] (CPAN: "install Mail::Internet")
 +
* [http://search.cpan.org/dist/MIME-tools MIME::Tools] (Note: do not use version 5.423)
 +
* [http://search.cpan.org/dist/NetAddr-IP NetAddr::IP]
 +
* [http://search.cpan.org/dist/Net-Ping Net::Ping]
 +
* [http://search.cpan.org/dist/Net-Ping-External Net::Ping::External]
 +
* [http://search.cpan.org/dist/Number-Format Number::Format]
 +
* [http://search.cpan.org/dist/Spreadsheet-WriteExcel Spreadsheet::WriteExcel]
 +
* [http://search.cpan.org/dist/String-Approx String::Approx]
 +
* [http://search.cpan.org/dist/Text-CSV_XS Text::CSV_XS]
 +
* [http://search.cpan.org/dist/Term-ReadKey Term::ReadKey]
 +
* [http://search.cpan.org/dist/Text-Template Text::Template]
 +
 
 +
==== Additional modules ====
 +
 
 +
<!-- our modules (DBIx::DBSchema, Net::SSH, H:W:SelectLayers, etc.) and other modules with questionable mindshare and distro pickup. -->
 +
 
 +
* [http://search.cpan.org/dist/Authen-Passphrase Authen::Passphrase]
 +
* [http://search.cpan.org/dist/Business-CreditCard Business::CreditCard]
 +
* [http://search.cpan.org/dist/Business-US-USPS-WebTools Business::US::USPS::WebTools]
 +
* [http://search.cpan.org/dist/CAM-PDF CAM::PDF]
 +
* [http://search.cpan.org/dist/Color-Scheme Color::Scheme]
 +
* [http://search.cpan.org/dist/Crypt::PasswdMD5 Crypt::PasswdMD5]
 +
* [http://search.cpan.org/dist/DBIx-DBSchema DBIx::DBSchema]
 +
* [http://search.cpan.org/dist/File-CounterFile File::CounterFile]
 +
* [http://search.cpan.org/dist/File-Slurp File::Slurp]
 +
* [http://search.cpan.org/dist/Frontier-RPC Frontier::RPC2]
 +
* [http://search.cpan.org/dist/HTML-Defang HTML::Defang]
 +
* [http://search.cpan.org/dist/HTML-Widgets-SelectLayers HTML::Widgets::SelectLayers]
 +
* [http://search.cpan.org/dist/IPC-Run IPC::Run]
 +
* [http://search.cpan.org/dist/IPC-Run3 IPC::Run3]
 +
* [http://search.cpan.org/dist/JSON JSON]
 +
* [http://search.cpan.org/dist/Lingua-EN-NameParse Lingua::EN::NameParse]
 +
* [http://search.cpan.org/dist/Lingua-EN-Inflect Lingua::EN::Inflect]
 +
* [http://search.cpan.org/dist/Net-Domain-TLD Net::Domain::TLD]
 +
* [http://search.cpan.org/dist/Net-SSH Net::SSH]
 +
* [http://search.cpan.org/dist/Net-Whois-Raw Net::Whois::Raw]
 +
* [http://search.cpan.org/dist/String-ShellQuote String::ShellQuote]
 +
* [http://search.cpan.org/dist/Tie-IxHash Tie::IxHash]
 +
* [http://search.cpan.org/dist/Time-Duration Time::Duration]
 +
 
 +
==== Optional modules ====
 +
 
 +
* [http://search.cpan.org/dist/Fax-Hylafax-Client Fax::Hylafax::Client] ''(Required if faxing invoices)''
 +
* [http://search.cpan.org/dist/Apache-DBI Apache::DBI] ''(recommended for better web interface performance)''
 +
 
 +
==== Note on missing modules ====
 +
 
 +
Prerequisites missing from 2.1 documentation?  Please add them.
 +
 
 +
== Download Freeside ==
 +
* Get the source from one of the normal places
 +
**[http://www.freeside.biz/freeside/developers.html Open source link from the home page]
 +
**[http://www.freeside.biz/freeside/cvs.html Anonymous CVS]
 +
* Uncompress the tarball
 +
 
 +
== Installation ==
 +
 
 +
=== System User ===
 +
* Add the user and group `freeside' to your system.
 +
=== Database User ===
 +
* Allow the freeside user full access to the freeside database.
 +
with Postgresql:
 
<pre>
 
<pre>
nano /etc/network/interfaces
+
[ as postgres/pgsql user ]
 +
$ createuser -P freeside
 +
Enter password for new role:
 +
Enter it again:
 +
Shall the new role be a superuser? (y/n) n
 +
Shall the new role be allowed to create databases? (y/n) y
 +
Shall the new role be allowed to create more new roles? (y/n) n
 
</pre>
 
</pre>
Replace the below settings with you own ip addresses etc
+
or with MySQL:
 
<pre>
 
<pre>
# This file describes the network interfaces available on your system
+
$ mysqladmin -u root password 'set_a_root_database_password'
# and how to activate them. For more information, see interfaces(5).
+
$ mysql -u root -p
 +
mysql> GRANT SELECT,INSERT,UPDATE,DELETE,INDEX,ALTER,CREATE,DROP on freeside.* TO freeside@localhost IDENTIFIED BY 'set_a_freeside_database_password';
 +
</pre>
 +
=== Database Access ===
 +
Edit the top-level Makefile:
 +
* Configure the DATASOURCE to your DBI data source
 +
** Set the DB_TYPE (Pg or mysql)
 +
** See the DBI manpage and the manpage for your DBD for the exact syntax of your DBI data source.
 +
* Set DB_PASSWORD to the freeside database user's password.
 +
* If you are not using the integrated RT ticketing system, set RT_ENABLED to 0
  
# The loopback network interface
+
=== Database ===
auto lo
+
* Add the freeside database to your database engine:
iface lo inet loopback
+
with Postgres:
 
+
<pre>
# The primary network interface
+
$ su freeside
auto eth0
+
$ createdb -E sql_ascii freeside
iface eth0 inet static
+
</pre>
        address 192.168.0.100
+
or with Postgres 8.3 +:
        netmask 255.255.255.0
+
<pre>
        network 192.168.0.0
+
$ su freeside
        broadcast 192.168.0.255
+
$ createdb -E LATIN1 freeside
        gateway 192.168.0.1
+
</pre>
 +
or with MySQL:
 +
<pre>
 +
$ mysqladmin -u freeside -p create freeside
 +
</pre>
 +
=== Perl Modules ===
 +
* Build and install the Perl modules:
 +
<pre>
 +
$ make perl-modules
 +
$ su
 +
# make install-perl-modules
 +
</pre>
 +
=== Basic configuration Files ===
 +
* Create the necessary configuration files:
 +
<pre>
 +
$ su
 +
# make create-config
 
</pre>
 
</pre>
  
Set the hostname correctly
+
=== Invoice Typesetting ===
 +
* If you are using typeset invoices, install fslongtable.sty:
 
<pre>
 
<pre>
nano /etc/hosts
+
$ su
 +
# make install-texmf
 
</pre>
 
</pre>
  
<pre>
+
=== Apache & Web GUI ===
127.0.0.1      localhost.localdomain  localhost
+
* Configuration
192.168.0.100  server1.example.com    server1
+
** Enable mod_perl
 +
** Run as <code>User freeside</code>
 +
*** If you have other things being served by Apache on this machine (hopefully internal things), it is recommended to run a '''separate''' iteration of Apache as the freeside user.
  
# The following lines are desirable for IPv6 capable hosts
+
* Edit the Makefile and set <code>FREESIDE_DOCUMENT_ROOT</code>.
::1    localhost ip6-localhost ip6-loopback
 
fe00::0 ip6-localnet
 
ff00::0 ip6-mcastprefix
 
ff02::1 ip6-allnodes
 
ff02::2 ip6-allrouters
 
</pre>
 
  
 +
* To install the web interface, run:
 
<pre>
 
<pre>
echo server1.example.com > /etc/hostname
+
$ su
/etc/init.d/hostname restart
+
# make install-docs
 
</pre>
 
</pre>
  
==3. Update the system==
+
* Edit the Makefile and set <code>APACHE_VERSION</code> to '''1''' (mod_perl v1.XX), '''1.99''' (mod_perl v2 prereleases up to and including 1.999_21, shipped with Debian 3.1, CentOS/RHEL 4, others), or '''2''' (mod_perl v2 proper and prereleases 1.999_22 and later).
 +
 
 +
* Edit the Makefile and set <code>APACHE_CONF</code> to the location of an Apache include directory (not a file).  (If your Apache doesn't have an existing include directory, create one and add a line such as "<code>Include /etc/apache/conf.d</code>" to httpd.conf.)
  
 +
* To install the apache configs, run:
 
<pre>
 
<pre>
apt-get update
+
$ su
apt-get upgrade
+
# make install-apache
 
</pre>
 
</pre>
  
==4. Install core packages==
+
''Note: Do not attempt to restart Apache (httpd) yet.''
Keep the system time correct
+
 
 +
=== Initialize Data ===
 +
* As the freeside UNIX user, run <code>freeside-setup -d your.domain.name</code> to create the database tables and initial data.
 
<pre>
 
<pre>
apt-get install ntp ntpdate
+
$ su freeside
 +
$ freeside-setup -d example.com
 
</pre>
 
</pre>
  
Common Perl Packages - Packages are much faster to install
+
=== Additional System Users ===
 +
* Create the Freeside system users:
 
<pre>
 
<pre>
apt-get install libwww-perl liburi-perl libhtml-tagset-perl libhtml-parser-perl libdbd-pg-perl libtimedate-perl libdate-manip-perl libchart-perl
+
$ su freeside
apt-get install libcache-cache-perl libdatetime-perl libdatetime-format-strptime-perl libdatetime-format-natural-perl libemail-sender-perl
+
$ freeside-adduser -g 1 fs_queue
apt-get install libhtml-mason-perl libmailtools-perl libmail-mboxparser-perl libnetaddr-ip-perl libnet-ping-external-perl
+
$ freeside-adduser -g 1 fs_daily
apt-get install libnumber-format-perl libnumber-format-perl libspreadsheet-writeexcel-perl libstring-approx-perl libtext-csv-xs-perl
+
$ freeside-adduser -g 1 fs_selfservice
apt-get install libtext-template-perl libnet-ping-external-perl libterm-readkey-perl
 
 
</pre>
 
</pre>
Additional Perl Packages
+
 
 +
=== Create Freeside Users ===
 +
* Create one or more Freeside users (your internal sales/tech folks, not customer accounts):
 
<pre>
 
<pre>
apt-get install libdbix-dbschema-perl libfile-counterfile-perl libfile-policy-perl libipc-run-perl libipc-run3-perl libjson-perl
+
$ su freeside
apt-get install liblingua-en-nameparse-perl liblingua-en-inflect-perl libnet-domain-tld-perl libnet-ssh2-perl
+
$ freeside-adduser -g 1 username
apt-get install libnet-whois-raw-perl libtime-duration-perl
+
$ htpasswd /usr/local/etc/freeside/htpasswd username
 +
Password:
 
</pre>
 
</pre>
Modules not available as packages - Allow cpan to prepend any dependencies
+
Additional users can be added using the same command or from the web interface.
 +
 
 +
=== Queue Daemon ===
 +
 
 +
* freeside-queued was installed with the Perl modules. Start it now and ensure that is run upon system startup (Do this manually, or edit the top-level Makefile, replacing <code>INIT_FILE</code> with the appropriate location on your system and <code>QUEUED_USER</code> with the username of a Freeside user you created above, and run <code>make install-init</code>)
 +
 
 +
=== RT ===
 +
* Either [[Freeside:1.9:Documentation:RT_Installation|install the integrated RT ticketing system]], or delete the <code>ticket_system</code> entry from your conf table.
 +
 
 
<pre>
 
<pre>
cpan Authen::Passphrase Business::CreditCard Business::US::USPS::WebTools Color::Scheme Crypt::PasswdMD5 Frontier::RPC2 HTML::Defang
+
su freeside
cpan HTML::Widgets::SelectLayers String::ShellQuote Tie::IxHash Apache::DBI
+
psql freeside
 +
delete from conf where name = 'ticket_system';
 
</pre>
 
</pre>
 +
 +
=== Finalize ===
 +
* Restart Apache (httpd) and log into the web interface using the username and password you entered above.
 +
 +
* Now proceed to the initial [[Freeside:1.9:Documentation:Administration|administration]] of your installation.

Latest revision as of 20:38, 16 January 2012

Introduction

Install Freeside on a firewalled, private server, not a public (web, RADIUS, etc.) server.

Prerequisites

Packages

  • Perl, minimum version 5.8.4
  • Apache, SSL highly recommended)
  • mod_perl
    • If compiling your own mod_perl, make sure you set the EVERYTHING=1 compile-time option
  • A transactional database engine supported by Perl's DBI.
    • PostgreSQL is recommended (v7.2 or later, v8.1 or later recommended).
    • MySQL (v4.1 or later, v5 recommended) is supported. DBIx::DBSchema 0.35 or later is required.

Note: the above only applies to the database used by the Freeside software itself. Freeside can integrate with RADIUS and other servers running a different database than the backend.

  • TeX (teTeX / TeX Live) and Ghostscript (included with most distributions) (Optional, enables typeset invoices)

Perl modules

Popular modules

These modules are included in most distributions.

Common modules

These modules are included in many distributions.

Additional modules

Optional modules

Note on missing modules

Prerequisites missing from 2.1 documentation? Please add them.

Download Freeside

Installation

System User

  • Add the user and group `freeside' to your system.

Database User

  • Allow the freeside user full access to the freeside database.

with Postgresql:

[ as postgres/pgsql user ]
$ createuser -P freeside 
Enter password for new role: 
Enter it again: 
Shall the new role be a superuser? (y/n) n
Shall the new role be allowed to create databases? (y/n) y
Shall the new role be allowed to create more new roles? (y/n) n

or with MySQL:

$ mysqladmin -u root password 'set_a_root_database_password'
$ mysql -u root -p
mysql> GRANT SELECT,INSERT,UPDATE,DELETE,INDEX,ALTER,CREATE,DROP on freeside.* TO freeside@localhost IDENTIFIED BY 'set_a_freeside_database_password';

Database Access

Edit the top-level Makefile:

  • Configure the DATASOURCE to your DBI data source
    • Set the DB_TYPE (Pg or mysql)
    • See the DBI manpage and the manpage for your DBD for the exact syntax of your DBI data source.
  • Set DB_PASSWORD to the freeside database user's password.
  • If you are not using the integrated RT ticketing system, set RT_ENABLED to 0

Database

  • Add the freeside database to your database engine:

with Postgres:

$ su freeside
$ createdb -E sql_ascii freeside

or with Postgres 8.3 +:

$ su freeside
$ createdb -E LATIN1 freeside

or with MySQL:

$ mysqladmin -u freeside -p create freeside 

Perl Modules

  • Build and install the Perl modules:
$ make perl-modules
$ su
# make install-perl-modules

Basic configuration Files

  • Create the necessary configuration files:
$ su
# make create-config

Invoice Typesetting

  • If you are using typeset invoices, install fslongtable.sty:
$ su
# make install-texmf

Apache & Web GUI

  • Configuration
    • Enable mod_perl
    • Run as User freeside
      • If you have other things being served by Apache on this machine (hopefully internal things), it is recommended to run a separate iteration of Apache as the freeside user.
  • Edit the Makefile and set FREESIDE_DOCUMENT_ROOT.
  • To install the web interface, run:
$ su
# make install-docs
  • Edit the Makefile and set APACHE_VERSION to 1 (mod_perl v1.XX), 1.99 (mod_perl v2 prereleases up to and including 1.999_21, shipped with Debian 3.1, CentOS/RHEL 4, others), or 2 (mod_perl v2 proper and prereleases 1.999_22 and later).
  • Edit the Makefile and set APACHE_CONF to the location of an Apache include directory (not a file). (If your Apache doesn't have an existing include directory, create one and add a line such as "Include /etc/apache/conf.d" to httpd.conf.)
  • To install the apache configs, run:
$ su
# make install-apache

Note: Do not attempt to restart Apache (httpd) yet.

Initialize Data

  • As the freeside UNIX user, run freeside-setup -d your.domain.name to create the database tables and initial data.
$ su freeside
$ freeside-setup -d example.com

Additional System Users

  • Create the Freeside system users:
$ su freeside
$ freeside-adduser -g 1 fs_queue
$ freeside-adduser -g 1 fs_daily
$ freeside-adduser -g 1 fs_selfservice

Create Freeside Users

  • Create one or more Freeside users (your internal sales/tech folks, not customer accounts):
$ su freeside
$ freeside-adduser -g 1 username
$ htpasswd /usr/local/etc/freeside/htpasswd username
Password: 

Additional users can be added using the same command or from the web interface.

Queue Daemon

  • freeside-queued was installed with the Perl modules. Start it now and ensure that is run upon system startup (Do this manually, or edit the top-level Makefile, replacing INIT_FILE with the appropriate location on your system and QUEUED_USER with the username of a Freeside user you created above, and run make install-init)

RT

su freeside
psql freeside
delete from conf where name = 'ticket_system';

Finalize

  • Restart Apache (httpd) and log into the web interface using the username and password you entered above.