[freeside] Sending and [re]sending statements

[Nicholas Moline]

Just open up the invoice in the invoice view (either by searching for the
invoice in question or pulling up the customer and clicking the open
invoice) and there is a "reprint invoice" link there on the page, just click
it and the original invoice is printed again, as for a statement, not
sure....

----- Original Message -----
From: "Randall Lucas" <rlucas at tercent.net>
To: <ivan-freeside at sisd.com>
Sent: Friday, June 13, 2003 3:47 PM
Subject: [freeside] Sending and [re]sending statements


> Good afternoon Freesiders,
>
> A great product you've put together here.  I am considering putting it
> into play, but I have two use cases which I am wondering how best to
> fulfill (I can write software manually to fulfill each but would prefer
> to do it the accepted or standard way).
>
> When I receive the request "I lost invoice X, can I get it re-sent to
> me," what is the accepted way to do so?  It seems to me that if I
> "bill" a user again when no new invoices have been created, a
> non-overdue invoice does not get re-sent to him.  How then shall I
> re-send an invoice?
>
> Separately, how shall I send a "statement" of all account activity in a
> given month to a user?  It seems to me that I can do this manually, by
> SELECTing:
> - cust_bill items
> - cust_pay items
> - cust_credit items
> - cust_refund items
> and thereby build up my own "statement" to send, but it seems so common
> a task that an accepted method would be built in.  I have looked at the
> docs (and perhaps I am looking in the wrong place?) but they seem
> developer-oriented whereas I have this user / process question.
>
> I'm using 1.40 for my testing, but have read 1.41 docs.
>
> Best,
>
> Randall
>
>