[freeside] Freeside 1.4.1 Canceling Accounts

[ivan]

Okay, I added this to the documentation.  Ping me when it makes it 
into a release.

-- 
_ivan


On Thu, Feb 05, 2004 at 09:04:10PM -0500, Stephen Bechard wrote:
> Ivan,
> 
> I actually found and applied the patch related to the
> FreeBSD Bug and the issues have been resolved.
> 
> I asked if was ever applied to the cvs updates and they 
> said no, here it the latest status of the FreeBSD Bug
> for any one else interested in just applying the patch:
> 
> http://www.freebsd.org/cgi/query-pr.cgi?pr=23501 
> 
> Enjoy,
> Steve
> 
> ----- Original Message ----- 
> From: "ivan" <ivan at 420.am>
> To: <ivan-freeside at sisd.com>
> Sent: Thursday, February 05, 2004 7:52 PM
> Subject: Re: [freeside] Freeside 1.4.1 Canceling Accounts
> 
> 
> > I added a "lockf /etc/passwd.lock" to all the default FreeBSD shell 
> > commands.
> > 
> > -- 
> > _ivan
> > 
> > 
> > On Sat, Nov 15, 2003 at 05:08:33AM -0800, ivan at 420.am wrote:
> > > On Thu, Nov 13, 2003 at 10:33:42AM -0500, Stephen D. Bechard wrote:
> > > > I am currently running Freeside 1.4.1 on FreeBSD 4.8 with 
> > > > perl 5.6.1 and postgresql 7.3.4. 
> > > > 
> > > > I am having some issues dealing with Canceling or Expiring
> > > > Accounts and ending up with a corrupt master.passwd.
> > > > 
> > > > Here is the current issues that I am finding...
> > > > 
> > > > I have a Package Configured that has the following:
> > > >     1 - Dialup PPP/POP3 Account
> > > >     4 - POP3 Account
> > > > 
> > > > The primary Dialup PPP/POP3 Account has exports configured 
> > > > to the same server for textradius and shellcommands, and the
> > > > four POP3 Accounts has exports configured to the same server
> > > > for shellcommands only.
> > > > 
> > > > It appears that if I have a customer that has more than
> > > > two of these svc_acct's configured and I click on the
> > > > Cancel Package option, I end up with a corrupt master.passwd 
> > > > file that is missing several hundred or more accounts.
> > > > 
> > > > It only seems to be a problem if there are two svc_acct's
> > > > that are configured that end up in the master.passwd file
> > > > on the remote system. If I just suspend the package then
> > > > everything is okay, or at least doesn't corrupt the file.
> > > > The same outcome is arrived if you set the Expire on the Package.
> > > > 
> > > > I think it might be something related to the queue not waiting
> > > > for one deletion to finish before it try's the second,
> > > 
> > > The job queue doesn't attempt to serialize jobs like this.
> > > 
> > > I searched around a bit; the problem appears to be this or something
> > > similar: "pw(8) can sometimes corrupt the passwd file".  See
> > > http://www.atm.tut.fi/list-archive/freebsd-stable/msg01194.html
> > > 
> > > I'm curious what happened here; 4.8 was released some time after this
> > > thread.  :/
> > > 
> > > To work around the problem, probably need to run a wrapper around the
> > > "pw" command which blocks and serializes "pw" runs.
> > > 
> > > -- 
> > > _ivan
> > > 
> > > 
> > > > but I
> > > > am not really sure how the queue dependencies work....
> > > > 
> > > > The only work around that I have found so far is that I must
> > > > unprovision each account individually first, then cancel the
> > > > package. However, this is risky as some of the other techs that
> > > > deal with the customers forget to look before clicking Cancel.
> > > > I have been lucky so far, as I have always had a root account
> > > > opened on the box and just copied the backup master.passwd
> > > > back, but one of these days my luck will run out.
> > > > 
> > > > Has anyone else seen this behavior running Freeside on FreeBSD?
> > > > Any advice on this matter would be greatly appreciated.
> > > > 
> > > > Thanks in Advance,
> > > > Steve
> > 
> > -- 
> > _ivan
> > 
> > 

-- 
_ivan