[freeside] Debian (The Saga Continues)

[Samantha Scafe]

----- Original Message ----- 
From: "Tim Nelson" <sysadmin at sunet.com.au>
To: <ivan-freeside at sisd.com>
Sent: Friday, June 11, 2004 9:42 AM
Subject: Re: [freeside] Debian (The Saga Continues)


> On Fri, 11 Jun 2004, Samantha Scafe wrote:
>
> >       The page cannot be displayed
>
> Suggestion 1: in the advanced IE options, uncheck the ones that
> says "Friendly error messages".  Sometimes you get extra info that way.
>
> >       HTTP 500 - Internal server error
>
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster at ft.net.au and inform them of the time the error occurred, and anything you might
have done that may have caused the error.

More information about this error may be available in the server error log.



--------------------------------------------------------------------------------

Apache/1.3.26 Ben-SSL/1.48 Server at skywalker.ft.net.au Port 443

> Suggestion 2: look at your httpd error_log, and see what you get.
> Then send us that.

[Fri Jun 11 03:33:53 2004] [error] [asp] [7618] [error] can't create group dir /
skywalker:/var/log/apache-ssl# tail error.log
        MLDBM::Sync::AUTOLOAD('MLDBM::Sync=HASH(0x848d514)', 'application') called at /usr/share/perl5/Apache/ASP/State.pm line 337
        Apache::ASP::State::FETCH('Apache::ASP::State=HASH(0x8b3ca68)', 'application') called at
/usr/share/perl5/Apache/ASP/State.pm line 72
        Apache::ASP::State::new('Apache::ASP=HASH(0x8b40e48)', 'application', 'server') called at
/usr/share/perl5/Apache/ASP/State.pm line 324
        Apache::ASP::State::TIEHASH('Apache::ASP::State', 'Apache::ASP=HASH(0x8b40e48)', 'application', 'server') called at
/usr/share/perl5/Apache/ASP/Application.pm line 17
        Apache::ASP::Application::new('Apache::ASP=HASH(0x8b40e48)') called at /usr/share/perl5/Apache/ASP/StateManager.pm line 70
        Apache::ASP::InitState('Apache::ASP=HASH(0x8b40e48)') called at /usr/share/perl5/Apache/ASP.pm line 418
        Apache::ASP::new('Apache::ASP', 'Apache=SCALAR(0x80fa3a0)', '/var/www/freeside-asp/search/cust_main.cgi') called at
/usr/share/perl5/Apache/ASP.pm line 181
        Apache::ASP::handler('Apache=SCALAR(0x80fa3a0)') called at /dev/null line 0
        eval {...} called at /dev/null line 0


>
> Thanks,
>
> -- 
> Tim Nelson
> Systems Administrator
> Sunet Internet
> Tel: +61 3 5241 1155
> Fax: +61 3 5241 6187
> Web: http://www.sunet.com.au/
> Email: sysadmin at sunet.com.au
>
>
>