[freeside-users] RT Error ' Queue could not be loaded. '

GlobalNet, NOC jeffa at globalco.net
Thu Aug 14 06:23:39 PDT 2008


And further update to this
once i created the ticket i linked to customer
that worked
then i went back into the billing section and ticket shows there and when 
you click it takes tou to the ticket

just not creating a new ticket from create ticket in billing section

----- Original Message ----- 
From: "GlobalNet, NOC" <jeffa at globalco.net>
To: "Freeside users mailing list" <freeside-users at sisd.com>
Sent: Thursday, August 14, 2008 09:19
Subject: Re: [freeside-users] RT Error ' Queue could not be loaded. '


> Yes,
> and I see the two quence groups General and Support
>
> ----- Original Message ----- 
> From: "Jeremy Davis" <lists at maximumtech.us>
> To: "'Freeside users mailing list'" <freeside-users at sisd.com>
> Sent: Thursday, August 14, 2008 08:55
> Subject: Re: [freeside-users] RT Error ' Queue could not be loaded. '
>
>
>>> I added another quence even, still same issue
>>> gave full rights to group everyone for testing purposes for testing
>>> still no
>>> go.
>>> No groups had any rights assigned. Not sure if this is part of issue or
>>> not,
>>> or if I have forgotten or missed a step
>>
>> Can you create a ticket directly in RT?
>>
>>
>>
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