[freeside-users] Errors cancelling an account.

[K B]

Hello Scott,

1019199 is the account number.  If you look at the raw error output, it's
there.
However, the other strange thing is when I have my mouse cursor on the
"Edit this customer" link.  I can see "
http://SERVERNAME/freeside/edit/cust_main.cgi?1019199", but the "Cancel this
customer" shows
javascript:void(0);




On Sat, May 2, 2009 at 1:45 PM, Scott Edwards <supadupa at gmail.com> wrote:

> In the link, is there a customer number?  Line 39 wants a query string eg,
> foo.cgi?4882 but it appears empty. only foo.cgi is getting called.  I've
> only glanced at this for a minute or two, so hopefully that'll give you one
> thing to narrow down.
>
> On Sat, May 2, 2009 at 2:39 PM, K B <kbdigital at gmail.com> wrote:
>
>>
>> Hi all,
>>
>> First my setup:
>> Ubuntu 8.04
>> Freeside 1.7.3
>> HTML:Mason 1.36
>> Perl 5.8.8
>> mySQL 5.0.51
>> DBI 1.601
>> DBD::mysql 0.8.2
>> libdbd-mysql-perl 4.005
>>
>>
>> I am trying to set up Freeside 1.7.3 on Ubuntu 8.04.  Everything
>> seems to be in place.  I can do billing, email invoices, print
>> invoices, run reports.  However, when I am trying to cancel a customer,
>> I got this error.
>>
>>
>> Can you tell me what I need to do fixing this error?
>>
>>
>> Thank you.
>>
>>
>> PS I can suspend the customer packages for now, effectively
>> not billing the customers.  But, I would like to fix
>> the error, instead of work-around it.
>>
>>
>>
>>
>> System error
>> error:          illegal query 0 at /var/www/freeside/misc/cancel_cust.html line 42.
>> context:
>> ...
>> 38:     my( $query ) = $cgi->keywords;
>> 39:     if ( $query =~ /^(\d+)$/ ) {
>> 40:     $custnum = $1;
>> 41:     } else {
>> 42:     die "illegal query ". $cgi->keywords;
>> 43:     }
>> 44:     }
>> 45:
>> 46:     $curuser = $FS::CurrentUser::CurrentUser;
>> ...
>> code stack:     /var/www/freeside/misc/cancel_cust.html:42
>> /var/www/freeside/autohandler:1
>>
>>
>> raw error
>>
>> illegal query 0 at /var/www/freeside/misc/cancel_cust.html line 42.
>>
>>
>> Trace begun at /usr/share/perl5/HTML/Mason/Exceptions.pm line 129
>> HTML::Mason::Exceptions::rethrow_exception('illegal query 0 at
>> /var/www/freeside/misc/cancel_cust.html line 42.^J') called at
>> /var/www/freeside/misc/cancel_cust.html line 42
>> HTML::Mason::Commands::__ANON__('custnum', 1019199) called at
>> /usr/share/perl5/HTML/Mason/Component.pm line 135
>> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb058a68)',
>> 'custnum', 1019199) called at /usr/share/perl5/HTML/Mason/Request.pm line
>> 1262
>> eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1252
>> HTML::Mason::Request::comp(undef, undef, undef, 'custnum', 1019199) called
>> at /usr/share/perl5/HTML/Mason/Request.pm line 921
>> HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xa8dc168)')
>> called at /var/www/freeside/autohandler line 1
>> HTML::Mason::Commands::__ANON__('custnum', 1019199) called at
>> /usr/share/perl5/HTML/Mason/Component.pm line 135
>> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xac1b308)',
>> 'custnum', 1019199) called at /usr/share/perl5/HTML/Mason/Request.pm line
>> 1257
>> eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 1252
>> HTML::Mason::Request::comp(undef, undef, undef, 'custnum', 1019199) called
>> at /usr/share/perl5/HTML/Mason/Request.pm line 466
>> eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 466
>> eval {...} at /usr/share/perl5/HTML/Mason/Request.pm line 418
>> HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa8dc168)')
>> called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 165
>> HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa8dc168)')
>> called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 832
>> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa19118c)',
>> 'Apache2::RequestRec=SCALAR(0xb058dd4)') called at
>> /usr/local/etc/freeside/handler.pl line 347
>> eval {...} at /usr/local/etc/freeside/handler.pl line 347
>> HTML::Mason::handler('Apache2::RequestRec=SCALAR(0xb058dd4)') called at -e
>> line 0
>> eval {...} at -e line 0
>>
>>
>>
>>
>> --
>> Thanks
>> Kenny
>>
>>
>> --
>> Thanks
>> Kenny
>>
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>>
>>
>
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-- 
Thanks
Kenny
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