[freeside-users] selfservice.cgi: not running as the freeside user

George Sweetnam killroy at ticnet.com
Tue Jan 12 13:33:21 PST 2010


Change the user and group to freeside in your httpd.conf file.  
Freeside requires that user name.

George


On Jan 12, 2010, at 3:28 PM, "Jim Cobb" <jimcobb at ejourney.com> wrote:

> Hey guys,
>
> I'm helping a friend at another ISP setup a selfservice machine.  He  
> is
> running version 1.7.2 (freeside server was purchased from  
> freeside.biz).
> Selfservice machine is Fedora (not sure which core).
>
> I've installed all of the necessary components, or to the best of my
> knowledge I have.
>
> I've followed the instructions, but they are for 1.9.  Not sure if  
> that
> makes a difference.
>
> Anyways, I've searched and not found an answer to my problem.
>
> Apache runs as user apache
>
> When I try to load selfservice.cgi, I get Error 550 Internal Server  
> Error
> on my browser.
>
> On the selfservice box, apache error_log shows:
>
> selfservice.cgi: not running as the freeside user
>
> selfservice.cgi: Compilation failed in require at
> /var/www/html/selfservice/selfservice.cgi line 19.
>
> selfservice.cgi: BEGIN failed--compilation aborted at
> /var/www/html/selfservice/selfservice.cgi line 19.
>
>
> File permissions for the CGI file are:
> -r-xr-xr-x 1 freeside freeside 16746 2010-01-12 15:57 selfservice.cgi
>
> I've added the following to httpd.conf:
>
> <Directory /var/www/html/selfservice>
> AddHandler cgi-script .cgi
> Options +ExecCGI
> </Directory>
>
> What am I missing here?  Can anyone help me before I pull out what  
> little
> hair I have left?
>
>
> Thanks in advance!
>
> Jim Cobb
> Endless Journey Internet
>
>
>
>
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