[freeside-users] selfservice.cgi: not running as the freeside user

Jim Cobb jimcobb at ejourney.com
Tue Jan 12 13:46:46 PST 2010


Now I really feel stupid! LOL

Changing apache to run as user freeside worked.  Not sure exactly how I
let that escape me...but it did.

Thanks George!



> Change the user and group to freeside in your httpd.conf file.
> Freeside requires that user name.
>
> George
>
>
> On Jan 12, 2010, at 3:28 PM, "Jim Cobb" <jimcobb at ejourney.com> wrote:
>
>> Hey guys,
>>
>> I'm helping a friend at another ISP setup a selfservice machine.  He
>> is
>> running version 1.7.2 (freeside server was purchased from
>> freeside.biz).
>> Selfservice machine is Fedora (not sure which core).
>>
>> I've installed all of the necessary components, or to the best of my
>> knowledge I have.
>>
>> I've followed the instructions, but they are for 1.9.  Not sure if
>> that
>> makes a difference.
>>
>> Anyways, I've searched and not found an answer to my problem.
>>
>> Apache runs as user apache
>>
>> When I try to load selfservice.cgi, I get Error 550 Internal Server
>> Error
>> on my browser.
>>
>> On the selfservice box, apache error_log shows:
>>
>> selfservice.cgi: not running as the freeside user
>>
>> selfservice.cgi: Compilation failed in require at
>> /var/www/html/selfservice/selfservice.cgi line 19.
>>
>> selfservice.cgi: BEGIN failed--compilation aborted at
>> /var/www/html/selfservice/selfservice.cgi line 19.
>>
>>
>> File permissions for the CGI file are:
>> -r-xr-xr-x 1 freeside freeside 16746 2010-01-12 15:57 selfservice.cgi
>>
>> I've added the following to httpd.conf:
>>
>> <Directory /var/www/html/selfservice>
>> AddHandler cgi-script .cgi
>> Options +ExecCGI
>> </Directory>
>>
>> What am I missing here?  Can anyone help me before I pull out what
>> little
>> hair I have left?
>>
>>
>> Thanks in advance!
>>
>> Jim Cobb
>> Endless Journey Internet
>>
>>
>>
>>
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>> freeside-users at freeside.biz
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