[freeside-users] Auto-suspend unsuspend loop

Daniel Feliciano Branco daniel at bluetopia.biz
Mon May 10 05:29:03 PDT 2010


On Mon, 10 May 2010 13:25:11 +0100, Daniel Feliciano Branco
<daniel at bluetopia.biz> wrote:

Just a PS:
 
 I'm running it on postgres, last debian 5.0 version.

 Thanks again.

daniel


> Hi,
> 
>  I've been using freeside 1.7.4rc2, installed from the freeside .deb
> repos, on a up to-date debian 5 since it was release without any
problems.
> But when I've tried to add a new service definition it hanged on the
> javascript progress bar without adding the service.
> 
>  To try to solve the issue I've then moved to a more stable release and
> installed a new and updated debian 5, .deb packages from freeside debian
> install, installed 1.7.4 from source and migrated the confs and db to
it,
> that solved the issue, but led to a new one, when I try to unsuspend a
> costumer package, the refreshed page lists it as active, but if I bill
it
> or refresh the page it's listed suspend again.
> 
>  To try to solve the issue, I saw a new conf option
> "cust_pkg-show_autosuspend" on the 1.9.3 release, so I did a new debian
5,
> freeside 1.9.3 from source install, copied and migrated the confs/db and
it
> looks good, but the auto-suspend unsuspend loop remains. Now I have a
> "Change History" that lists "job queue" auto suspending the packages 2
> seconds after I unsuspended it.
> 
>  I don't think it's a bug, but probably some configuration issue on my
> part, or some thing that got lost on the migration. What puzzles me is
that
> if I go back to my 1.7.4rc2 install, the unsuspend works as expected.
Can
> any one point me to where search for a solution? Thanks in advance.
>  
>  I'm sorry for the list of problems, if it was a list of "it worked
fine"
> it would much longer and repetitive. ;-)
> 
>  Thanks again
> 
> Daniel Feliciano Branco
> Bluetopia Open Source Solutions
> http://bluetopia.biz/
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