Difference between revisions of "Freeside:3:Documentation:NG Self-Service"

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NG Self-service is the next generation version of our customer self-service portal.  The application is written in PHP and utilizes CSS to allow modification and manipulation to the look and feel easier than before.
 
NG Self-service is the next generation version of our customer self-service portal.  The application is written in PHP and utilizes CSS to allow modification and manipulation to the look and feel easier than before.
  
==Installation/Configuration==
+
==Installation==
 
* Copy the ng_selfservice directory into the appropriate directory on your web/self-service portal server.
 
* Copy the ng_selfservice directory into the appropriate directory on your web/self-service portal server.
 
* Enable selfservice-xmlrpc in Configuration -> Settings.
 
* Enable selfservice-xmlrpc in Configuration -> Settings.
 
* Restart the Freeside services
 
* Restart the Freeside services
 +
 +
==Configuration==
 +
* Configuration -> Settings: ng_selfservice-menu allows additional custom scripts and removal of default pages to enhance the capabilities of the self-service portal
 +
<pre>
 +
main.php Home
 +
 +
services.php Services
 +
services.php My Services
 +
services_new.php Order a new service
 +
 +
personal.php Profile
 +
personal.php Personal Information
 +
password.php Change Password
 +
 +
payment.php Payments
 +
payment_cc.php Credit Card Payment
 +
payment_ach.php Electronic Check Payment
 +
payment_paypal.php PayPal Payment
 +
payment_webpay.php Webpay Payments
 +
 +
usage.php Usage
 +
usage_data.php Data usage
 +
usage_cdr.php Call usage
 +
 +
tickets.php Help Desk
 +
tickets.php Open Tickets
 +
tickets_resolved.php Resolved Tickets
 +
ticket_create.php Create a new ticket
 +
 +
docs.php FAQs
 +
 +
logout.php Logout
 +
</pre>

Revision as of 08:18, 29 September 2014

NG Self-service is the next generation version of our customer self-service portal. The application is written in PHP and utilizes CSS to allow modification and manipulation to the look and feel easier than before.

Installation

  • Copy the ng_selfservice directory into the appropriate directory on your web/self-service portal server.
  • Enable selfservice-xmlrpc in Configuration -> Settings.
  • Restart the Freeside services

Configuration

  • Configuration -> Settings: ng_selfservice-menu allows additional custom scripts and removal of default pages to enhance the capabilities of the self-service portal
main.php Home

services.php Services
services.php My Services
services_new.php Order a new service

personal.php Profile
personal.php Personal Information
password.php Change Password

payment.php Payments
payment_cc.php Credit Card Payment
payment_ach.php Electronic Check Payment
payment_paypal.php PayPal Payment
payment_webpay.php Webpay Payments

usage.php Usage
usage_data.php Data usage
usage_cdr.php Call usage

tickets.php Help Desk
tickets.php Open Tickets
tickets_resolved.php Resolved Tickets
ticket_create.php Create a new ticket

docs.php FAQs

logout.php Logout