[freeside] Incomplete Package List on Customer Add Page

[James McDonald]

That makes sense. I'm thinking of just removing it from the Customer Add
screen altogether, then. Like I said, it's not an issue, just a question
from new users wondering if they're doing something wrong.

You should know, though, that this is the ONLY issue that has come up in
our conversion to Freeside from Platypus. We've migrated all of our
customers over and it's running our e-mail servers, RADIUS servers,
accounting etc. flawlessly. Training has been minimal (the issue brought
up in this thread has been the only thing that has prevented some from
just figuring it out on their own), performance has been great and I've
just had the pleasure of shutting down the last of our Windows/Platypus
servers. Having spent the better part of a year and a half trying to get
Platypus to work reliably and interact with our servers, the 4 months
that it took to evaluate, install and migrate to Freeside were a total
breeze.I have additional functionality, like the sign-up server, that
I'm about to start working on, but at this point we're at feature parity
with our previous system and very happy with how it's all working.

Thanks, Ivan!

James

On Mon, 2002-11-04 at 12:25, ivan at 420.am wrote:
> On Mon, Nov 04, 2002 at 12:10:57PM -0800, James McDonald wrote:
> > It's not that important, it just seems a bit inconsistent. I've had to
> > train my users around this issue, as it doesn't seem to make sense that
> > there would be a different set of packages available when creating a
> > customer vs editing the record afterward. Is there a specific reason
> > that it was implemented this way?
> 
> It was easier to implement.  It would be a lot of work to implement
> one-page package ordering for multiple services, and it hasn't been a
> priority for me personally, or any of my customers.
> 
> -- 
> _ivan