Revision as of 16:18, 9 April 2011

Note

Some documentation links point to the 1.9 documentation until things are fully moved over. The information should still be applicable.

Installation and upgrades

Backend Installation

• New Installation
• Integrated RT Installation
• OS-specific installation guides (source)
  • Debian 5.0 "lenny"
  • Ubuntu 10.4 LTS
  • FreeBSD 8.1 - Feedback please!
• OS-specific installation guides (packages)
  • (no 2.1 packages yet) Debian packages
  • (no 2.1 packages yet) CentOS/RHEL RPM packages

Signup and Self-service installation

• Signup/Self-service Installation

Distributor guides

• Creating your own repository with Freeside RPMs

• Creating and using a mirror of the Freeside Internet Services RPM repositories

• Documentation on the RPM build system

Upgrading

• Upgrading from 1.9.X to 2.1.x
• Upgrading from 2.1.0 to 2.1.1
• Upgrading from 2.1.1 to 2.1.2
• Upgrading from 2.1.2 to 2.1.3

User's Guide

• User's Guide (help wanted)
• Training presentation slides

Administrator's Guide

• Administrator's Guide
• Disaster Recovery
• Templates used and their fill in variables.

Developer's Guide

• Developer's Guide

Accounting Guide

• Accounting Guide

Misc

• Frequently Asked Questions
• Third-party software
• New feature: Timed Rates
• RT workflow features

• Version 1.9 documentation (previous maintenance version)
• Version 2.3 documentation (upcoming development version)

Changelog

• 2.1 Changelog
• 2.1.1 Changelog
• 2.1.2 Changelog
• 2.1.3 Changelog